Shop Policies

  • FIRST TIME DISCOUNT (NOYFIRST10)

    Due to limited availability, the following items are not eligible for discounts:

    Jade Gua Sha by Danna Omari™

    Facial Reflexology Tool by Danna Omari®

  • SHIPPING RATES

    • METHOD
    • Standard

    • FREE ($75 Order Min.)

    • U.S. Territories

    • International

    • COST
    • $9.95

    • $0.00

    • $15.00

    • Calculated at Checkout

    • EXPECTED ARRIVAL
    • 2-3 Business Days or Less

    • 2-3 Business Days or Less

    • 3-7 Business Days or Less

    • 5-7 Business Days (FedEx)

    The above expected arrival times are based on in-stock items.

  • SHIPPING POLICY

    Due to COVID-19, delivery times may be a bit longer than normal.
    Domestic Shipping – We currently ship to all 50 US States via FedEx 2 Day. We do NOT ship to PO Boxes. We offer free standard shipping on all domestic US orders above $75. In most cases, orders placed before 2pm EST will ship out same day. Orders placed after 2pm EST will ship out the following day
    International Shipping – We currently ship internationally to most countries via FedEx. We do NOT ship to Spain due to customs restrictions. Your shipping rate will be calculated at checkout. You are responsible for additional charges by the destination country including but not limited to duties and import fees. If you would like more information about shipping to your region, you may email orders@noyskincare.com.
    U.S. Territories Shipping –We currently ship to Puerto Rico, Guam, and the U.S. Virgin Islands via USPS Priority Mail. We charge a flat rate of $15 with free shipping on orders over $75.
  • EXCHANGE POLICY

    In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please notify us within 14 days of receiving your item(s).

  • RETURN POLICY

    We offer a 30 day full refund policy for items that are unopened, unused, and with original packaging still intact. Product(s) must be in their original packaging. We do not accept returns on opened products.

    Refunds do not include shipping charges.

  • PAYMENT POLICY

    Paypal & major credit/debit cards are accepted. We do not accept personal/certified checks or money orders.

  • INTERNATIONAL CUSTOMS POLICY

    We are not responsible for packages being held or rejected. In the event a package is returned, the customer may request a full refund (minus shipping charges) or they may request one re-delivery attempt, which would require an additional charge for the international flat rate shipping fee.

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