Shop Policies

  • FIRST TIME DISCOUNT (NOYFIRST10)

    Due to limited availability, the following items are not eligible for discounts:

    Best Skin Ever Seabuckthorn

    NOY Starter Kits

    Product Consultations

    Webinars

    Tools (Stones, Rollers, etc.)

  • SHIPPING RATES

    • METHOD
    • Standard

    • FREE ($75 Order Min.)

    • Canada

    • International ($150 Order Min.)

    • COST
    • $5.95

    • $0.00

    • $30.00

    • $45.00

    • EXPECTED ARRIAL
    • 2-3 Business Days or Less

    • 2-3 Business Days or Less

    • 3-7 Business Days or Less

    • 5-7 Business Days (FedEx)

    The above expected arrival times are based on in-stock items.

  • SHIPPING POLICY

    Domestic Shipping – We currently ship to all 50 US States. Hawaii, Alaska, and Puerto Rico all ship standard domestic rates. We offer free standard US shipping on all orders above $75
    International Shipping – We currently ship internationally to most countries. There is a flat rate international shipping charge of $45, with a minimum order of $150. If you would like more information about shipping to your region, you may email orders@noyskincare.com. NOY is not responsible for additional customs charges by the destination country.
  • EXCHANGE POLICY

    In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please notify us within 14 days of receiving your item(s).

  • RETURN POLICY

    We offer a 30 day full refund policy for items that are unopened, unused, and with original packaging still intact. Product(s) must be in their original packaging. We do not accept returns on opened products.

    Refunds do not include shipping charges.

  • PAYMENT POLICY

    Paypal & major credit/debit cards are accepted. We do not accept personal/certified checks or money orders.

  • INTERNATIONAL CUSTOMS POLICY

    We are not responsible for packages being held or rejected. In the event a package is returned, the customer may request a full refund (minus shipping charges) or they may request one re-delivery attempt, which would require an additional charge for the international flat rate shipping fee.

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